Goals:

1. To improve the quality of services delivered

2. To improve patient satisfaction 

Results from this study will help this practice increase rates of:

Timely servicing of referrals acquired

Adequate staff training

Effective use of evidence based interventions

Patient satisfaction & Member retention update member information

Member success towards reaching goals   update member information

Sustainability of patient progress achieved

Continuity of care and provider collaboration 

Application of HIPAA, MCE, State & Federal Regulations

This Study offers the following to participants:

Gift cards to those who participate - 

1. Stop & Shop gift card just to sign up! 

2. Upto $250 to complete surveys over the course of at least 12 weeks.

Participants will be directed towards appropriate resources and supports as needs are identified. If necessary, confidential counseling treatment based on individual need are available. Meetings will be held in office and via telehealth distance conferencing. Participants will feel heard while voicing concerns. Necessary changes will be made administratively and clinically to improve service delivery. 

Clinical Interns, who assist with this study, will receive face-to-face patient hours, clinical supervision and training to be counted towards licensure. This study assists this practice with necessary information and resources to improve and expand services offered. 

Surveys will seek information in the following areas:

Participant demographic 

Current status & Medical history

Risk behaviors (if present)

Mental health background & current presentation

Participant opinions to improve service quality

Tracking of patient progress towards identified goals during treatment 

Eligibility Requirements: 

• Participants must be a Massachusetts resident

• Participants over 18 years of age must consent to enroll 

• Those under 18 years must have a parent/guardian’s permission through signed consent

• Must be insured with an insurance carrier within the state of Massachusetts

• Must be able to travel to the Boston office to complete surveys and redeem gift card(s)

To enroll simply call 617-249-4142

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For Existing Members

New Participants?

Please call 617-249-4142